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Online Services

No one knows how busy you are except YOU!

That is why The Citizens Bank gives our customers the convenience of online and mobile banking when YOU want it. Available 24/7, online and mobile customers can access their account(s) to view transactions, pay bills, make transfers to other TCB accounts, and more. 

We encourage all customers to visit our Security Awareness information page for important tips on keeping your personal information secure.


The Citizens Bank Online banking products and features

  • View your accounts and transactions
  • Transfer funds between authorized accounts
  • Ability to cancel your debit card - or put it in "warm" status if you misplace it
  • View and download statements online
  • Receive bank statements to your personal email account
  • Download transactions into customer financial software*
  • View Interest Rates
  • Perform Stop Payments
  • Report Lost or Stolen Cards
  • Access to support Message Center
  • Pay bills electronically and setup future payments through the Bill pay service

*Download formats: Microsoft Money (OFX), Intuit Quicken (QFX), Personal Finance (QIF), Spreadsheet (CSV), Word Processing (TXT)


TCB 2GO Mobile App


  • View your accounts and transactions
  • Transfer funds between authorized accounts
  • View and download statements online
  • Receive bank statements to your personal email account
  • Report Lost or Stolen Cards
  • Debit cards can be suspended
  • Remote Deposit  
  • Pay bills electronically


For added convenience, install the TCB 2Go APP for your iPhone or Android device. Simply search for 'TCB 2Go' from your iPhone App Store or from Google Play on your Android device and then install. To use, open the TCB 2Go APP on your mobile device, and login to your account using your existing NetTeller Internet Banking ID and password.