System Conversion Update

Over the past year, we have been diligently preparing, testing and building a stronger core banking system designed to help our employees serve you more effectively. We are excited to share that Phase 1 of this system will go live over the weekend of October 17-20, 2025. At the same time, we will also be celebrating an important milestone with the opening of our first North Carolina branch in Laurinburg, NC on October 20th.

During this transition weekend, you may experience some temporary interruptions in your banking services. This notice is to make you aware of those possible interruptions in advance. We truly appreciate your support, patience, and grace as we enhance our systems to ensure your banking experience remains simple, reliable, and focused on you.

Enhancing How We Work, So Banking Stays Simple for You!

We will add important updated to this page during our conversion, please see the Silverlake Communication Guide below for more information.

Silverlake Communication Guide

Important Reminders for October 17 at 6PM—Morning of October 20:

Digital Banking: Our digital banking and TCB 2GO app will be in inquiry only mode
iTalk Phone Banking: Our iTalk will have limited capabilities over the weekend.

FRAUD ALERT

During times of conversions, fraudsters often look for opportunities to take advantage of customers.

Please remember: if you receive calls, emails, or text messages asking for your personal information — it is not the bank. Fraudsters will also spoof the bank’s number, so if you don’t recognize the person, hang up and call the branch directly.

If you are ever unsure, contact your local branch directly to verify any request. For your peace of mind, know that our Operations Center is located in Clarendon County, South Carolina.

Your security and trust are always our top priority, and we are here to protect and serve you.